Privacy Policy

Privacy Policy

At mobaltis.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services.

1. Who We Are

Company Name: REDOK Sp. z o.o.
KRS (Company Register): 0001172006
NIP (VAT ID): PL5273163488
REGON: 541683951
Registered Address: ul. Grzybowska 80/82, lok. 700, 00-844 Warszawa, Poland
Email: support@mobaltis.com
Phone: +48 726 934 139

2. What Information We Collect

We collect information when you:

  • Place an order

  • Subscribe to our newsletter

  • Fill out a form

  • Contact us

Data may include:

  • Full name

  • Shipping/billing address

  • Email address

  • Phone number

  • Payment details (securely processed by our payment providers)

  • IP address and browser/user activity (via cookies and analytics tools)

3. How We Use Your Data

We use your data to:

  • Process and fulfill your orders

  • Communicate with you regarding purchases and inquiries

  • Provide customer support

  • Improve our store and user experience

  • Send occasional marketing (with your consent)

We do not sell your personal information to third parties.

4. Legal Basis for Processing

We process your data based on:

  • Your consent

  • The need to fulfill a contract (e.g., order processing)

  • Legal obligations (e.g., tax documentation)

  • Legitimate interests (e.g., fraud prevention, store optimization)

5. Data Retention

We retain your data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting obligations.

6. Third-Party Services

We may share necessary data with:

  • Payment gateways (e.g., Shopify Payments, PayPal)

  • Shipping partners (e.g., courier services)

  • Marketing tools (if opted in)

All third parties comply with applicable data protection regulations (e.g., GDPR).

7. Your Rights (GDPR)

As an EU resident, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent at any time

  • Object to data processing

  • Lodge a complaint with a supervisory authority

8. Cookies

We use cookies to improve site functionality and analyze traffic. By using our site, you agree to our cookie policy. You may manage cookies through your browser settings.

9. Data Security

We use secure connections (SSL) and industry-standard protections to safeguard your information from unauthorized access or disclosure.

10. Contact Us

If you have questions or requests regarding your privacy, please contact us:

📧 Email: support@mobaltis.com
📞 Phone: +48 726 934 139